OCS has been an international distribution partner to Charles Tyrwhitt for almost fi fteen years and is proud to have played a part in their dynamic growth .

Established in the United Kingdom in 1958 , OCS has always specialised in the provision of precise and accountable International Distribution . Initially handling the timecritical delivery of news and media through the 1960 ’ s , services expanded to include business-to-business courier in the 80 ’ s and 90 ’ s . By the early 00 ’ s OCS became a mature global network , expert in reaching both private and business addresses in every country – a perfect platform for the burgeoning ecommerce market .

We spoke to OCS Managing Director , Tim Jones , about what characterises the relationship between Charles Tyrwhitt and OCS :

“ Charles Tyrwhitt sets itself apart by providing a great buying experience as well as great products . Buying is easy and there is total accountability as demonstrated by their no-quibble guarantee . These values are very-much part of the OCS ethos and this common spirit has led to consistent innovation and mutual growth .

What makes OCS different ?

OCS comes from a background of direct international hand delivery and parcel distribution rather than as a provider of untracked postal solutions . Our culture is one of service and accountability . As ecommerce volumes have grown so has the OCS network ensuring connections with the best last-mile partners for smooth and fl exible residential delivery .

The OCS backbone remains strong , with direct airline relationships , strategic global hubs , and effi cient cross-border processes at destination . Broad IT competence moves data in parallel to parcels smoothly and securely . Compliance with regulatory authorities , and facilitating fl exible delivery , are aspects which require accountable and protected data handling .

How about the actual delivery – why OCS ?

We are fast and effi cient . We collect seven days a week and despatch orders 24 / 7 . Parcels collected in the evening , even on a Sunday , fl y the following morning – connecting sameday to last-mile partners in markets such as the US where the time-difference is favourable . Contracts with the delivery agents are direct with long-standing relationships with Australia Post , New Zealand Post , Austria Post and many others . Indeed , OCS was the very fi rst US Postal Service Global Direct Entry ( GDE ) partner appointed back in 2012 .

Ecommerce peaks during the runup to Christmas - how do you ensure consistent delivery allowing retailers to take advantage of more of those critical selling days before cut-off ?

OCS enjoys a very long-standing relationship with many airlines and is an IATA air cargo agent . Capacity is planned carefully and contracted for peak usually by September . OCS commits to minimum projected volumes which are pre-allocated to a specifi c fl ight schedule on all major routes . We also increase the number of gateways into each destination country and increase the number of fl ights within the schedule . Peak is a busy time but retailers can ship with confi dence right up to the deadlines .