Hermes is a dedicated service partner , providing an onsite liason team to assist with any potential issues during the dispatch process
can be maximised . They now carry all of our parcels to the United States , our biggest growth market , Australia and many of our ROW orders , leveraging their relationships with other shipping companies like Royal Mail where they can get the maximum discounts available . A great company led by great people ,” Lemon adds .
Domestically , CT has partnered with Hermes to ensure delivery of its products to customer in the UK . “ The service level that Hermes provide is extremely good value for money . We have one of the Hermes team onsite every day in Milton Keynes to follow up any delivery issues that arise and hold monthly service reviews with our account manager . The relationship has developed , we ’ ve been working with them now for four years as our primary UK carrier , and they have now taken on the majority of or UK next day service parcels too . At peak times , they react well to what we need , and are developing their business too , offering the same services , such as in-flight options , as some of the more expensive carriers .”
Of course , an important part of
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