Employee engagement A little over 1,000 people work across the business at CT and a fifth of those work within Lemon ’ s operations . “ I would think that probably 50 % of my time is spent dealing with people matters and those are not negative things ,” explains Lemon . “ I ’ m actually dealing with things that are looking to engage with people in the right way and to encourage people to enjoy working here , to want to work here and that ’ s absolutely key . It ’ s about recruiting the right people in the first place and then retaining them through positive engagement , personal development and reward . Our turnover is less than 3 % per annum , which is great .”
Indeed , people form one of the four core values at CT . “ The first one of those is Quality with Value Matters and that applies to everything about our product ,” Lemon advises .
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