Business Chief Europe Magazine October 2016 | Page 120

Partner network
Engagement
SURE INTERNATIONAL
very quickly ,” says Joffre . “ We are PCI compliant and we achieved that last year . It look a lot of time , thought and energy from the team to reach that position and we need to maintain it because we need to be recertified every year . Security is something we are extremely focussed on .”
Partner network
As well as leveraging the resources of global partners like BT , Cisco , Huawei , Safran and Vodafone , Sure International makes the most of suppliers with local expertise and a similar size to itself .
“ We work with niche vendors for different value added solutions ,” Joffre adds . “ Smaller companies grant us more attention and focus on our business .”
Sure works with a number of vendors with presence regionally and around the world , including Comfone , Veeam Software and Mitel , respective providers of GRX / roaming , virtual infrastructure and traditional / IP telephony solutions .
Engagement
Saints is eager to express that none of Sure ’ s continuing success and culture of innovation would be possible without a dedicated and engaged workforce . The company enlisted specialist consultants Invigor8 to design a bespoke employee engagement programme and carried out a number of surveys , innovation competitions and training initiatives .
“ Three to four times a year depending on the workload , we give our staff a challenge and the challenge can be anything that we feel would seek to get an improvement in the way operate , the way engage , the way we think , the way we provide value to customers ,” Saints says .
“ We have used this program for the last four to five years and it ’ s had a remarkable impact . Staff feel engaged , they feel they ’ re able to make and shape the business . They contribute to the transformation that we are all seeking to achieve . We ’ re making sure we ’ re focussing on the right things and not on the wrong things .”
Sure also runs an extensive
120 October 2016