JSSI – SERVICE CULTURE TO MATCH
Service is a rather broad term and is commonly an over-used and under-delivered benefit in today ’ s fastpaced business world . As the leading Global business aviation company providing seamless private jet travel across the globe , VistaJet delivers the ultimate level of service to their clientele every day .
In addition to providing budget stability with its financial service , JSSI adds another dimension of service to the basic maintenance program . VistaJet gains 24 / 7 access to the largest , most experienced JSSI technical and client services teams in the industry .
VistaJet and JSSI have complementary work cultures , as Neil Book explains , “ At JSSI , our product is our entire system of people that make JSSI tick , 24 / 7 , 365 days of the year . We have a team of passionate professionals that keep our customers flying . We are proud of the culture of collaboration , innovation , and integrity that we have inspired here at JSSI , while we continue to set the bar high for excellence in exceeding VistaJet ’ s expectations .”
Thomas Flohr puts it like this , “ JSSI cares for their clients the way we at VistaJet do for ours : always willing to go above and beyond to rectify or prevent a situation that could impact our client . And most of the time , the JSSI people making the difference are behind the scenes . Our clients don ’ t even know about an issue avoided that could have kept them on the ground much longer than planned .”
“ JSSI ’ s global support culture demonstrates the continuation of VistaJet ’ s Think Global strategy and its commitment to provide reliable , non-stop point-to-point global coverage with guaranteed availability ,” indicated Thomas Flohr , Founder & Chairman , VistaJet .
Nick van der Meer , Neil Book , VistaJet Crew . Far left L-R : Neil Book & Thomas Flohr .