53
In order to achieve this , Campbell details that , “ a company should begin by putting a leadership framework in place to establish the behaviours that are expected from those responsible for taking the business forward . At Webhelp , we want our leaders to put people first , to enable and inspire high performance amongst their teams .”
Campbell also highlights that leaders need to be effective communicators that value and encourage respect between colleagues . “ It is important to recruit in line with the leadership behaviours you want to see , and develop the induction and performance review programmes in line with these behaviours and the company culture . In today ’ s world , leaders play an even more critical role in the execution of talent strategy . Leaders need to ensure that their talent is able to learn , and has the capacity to do so while in the formal learning environment , and also through on the job practical application , ensuring that coaching and feedback are provided regularly .”
businesschief . eu