ALDERMORE BANK

Cassiopae – “ Our relationship with Cassiopae is much more about supporting the asset finance business , and helping us through the re-digitisation of the asset finance facility to enable improved customer engagement and customer experience .”

Six Degrees Group – “ They ’ re a very engaged supplier , working closely with us to try and improve the performance and reliability of our networks and our internet access . They pretty much keep the ship afloat , making sure we maintain our ability to have internally effective operations .”

DPR Consulting – “ They ’ ve really worked with us over the years to provide additional functionality and ability to deliver new products to our customer base , to continue to grow our mortgage book , they support us on including new product ranges , property development loans , and continue to work with us on our portfolio and expanding our product offerings .”

Newcastle Strategic Solutions ( Part of Newcastle Building Society ) – “ This is a whole service and a trusted partner providing reliable savings products for our customers . They ’ re a market leader . They do the call centres , the business process elements , and they provide the technology provision itself . “

ITC Infotech – “ ITC is a very flexible organisation . They are willing to work collaboratively and flex with a business to try and get the right results . They aren ’ t stuck in any one process and that helps us evolve our proposition and work with them on our evolution . They are very responsive to issues we may have , and help us meet regulatory data requirements .”

NetSol Technologies - “ NetSol is much more back office . They work very well with us ; we have a strong relationship with them in developing capability and products within the asset finance arena . They are willing to come to us with ideas and work with us on how best to improve operational efficiency and bringing products to market quickly .”

Server Choice – “ They are the ‘ steady eddy ’ guys . They provide really reliable data centre capabilities for us , as well as monitoring for our infrastructure , and have worked with us to help us grow the organisation over the past five-to-six years .”

Rack Space – “ This relationship is really strategic . We ’ re collaborating with them directly to identify new hosting opportunities , efficiencies in provisions , how we provide our infrastructure , and working closely on how we maintain and continuously review our security framework .”

Elite Telecom – “ A lot of focus has been on building a proactive relationship to investigate increased opportunities to develop and deliver internal and external telephony facilities , and work with us a lot on how we improve the reliability and service to our customers .”

104 September 2016