TECHNOLOGY
“ People claim digital disruption is amazing and it ’ s what you need to do , but if I disrupted 31,000 students and 4,000 staff , I ’ d become very unpopular very quickly ,” Etherington states with a laugh . “ Often the message from the industry is that we need a revolution in technology ; that might be the case in certain scenarios , but it ’ s got to feel like an evolution to the consumer . Students and staff rightly expect high standards in the kit and in the services they use , and all of this requires a Technology Department which can manage services professionally and rapidly . ”
To further complicate the issue of seamless technological evolution , the deployment of technology change has to fit around the rhythms of the academic year . Changes can ’ t occur during clearing or enrolment , they can ’ t disrupt graduation ,
“ IF I DISRUPTED 31,000 STUDENTS AND 4,000 STAFF , I ’ D BECOME VERY UNPOPULAR VERY QUICKLY ”
– Leon Etherington , CIO
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