Business Chief Europe Magazine September 2019 | Page 145

CLICK TO WATCH : ‘ WHITEBOARD ANIMATION : THE NANDO ’ S SUPPLY CHAIN STORY ’ 145
“ We are fortunate that at Nando ’ s the supply chain is seen as a critical cog in the company ’ s well-oiled machine . When I joined , supply chain – or rather logistics – was viewed as a peripheral and basic function that got containers out the door . It was a functional department tasked with handling order administration ,” he adds . Since then the business has seen steady growth and the supply chain operations have transitioned to a key business discipline consisting of order administration and customer supply , logistics , packaging development , regulatory , compliance and food integrity .
“ Even as a young , small team we have achieved so much ,” Pillay notes . “ The team has managed to be so nimble to adapt and react to changes in our ecosystem , both macro and micro . We have moved entire production capabilities and expertise across continents , we have researched , developed and implemented new packaging substrates and formats at break-neck speeds without compromising quality whilst staying current and abreast of regulations and the happenings in the industry .”
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