NANDO ’ S
150 which compliments my management style . The team have embraced all the changes and take continuous improvement firmly in their stride .
“ To adapt a Nando ’ s adage that ‘ it is the people behind the chicken ’, I firmly believe it is the team behind the processes , and more recently behind the technology . Technology is only as good as the team that are firmly rooted behind it and that support it . The supply chain team at Nando ’ s recently took a decision to reengineer it ’ s supply chain portfolios in order to streamline operations . “ The team took on more commercially functional roles which played an important part in reprioritisation as well as shifting the focus to a more strategic mindset and way of thinking ,” explains Pillay . Following the change , more focus was placed on planning , action-oriented meetings and partner engagement . “ The people part is what most companies neglect or omit , which leads to inappropriate processes that do not support the technology in place .”
As well as its focus on technology
SEPTEMBER 2019