Business Chief Europe Magazine September 2023 | Page 81

GREAT LEADERS MULTIPLY VALUE FOR THEIR ORGANISATIONS AND COLLEAGUES BY BUILDING DIVERSE AND INCLUSIVE TEAMS WHOSE OUTPUT IS MORE THAN THE SUM OF THEIR PARTS

Mark Watt Partner in Heidrick & Struggles ’ Johannesburg office And the numbers back this up . Leaders who prioritise culture-shaping outperform their counterparts , a 2021 Heidrick & Struggles study found , achieving a three-year compound annual growth rate ( CAGR ) in revenue more than double the rate of their peers ( 9.1 % compared with 4.4 %).
“ These leaders identified culture as one of the top three factors influencing their companies ’ financial outcomes and recognised the need to cultivate a culture that aligns with the overall strategic direction of the organisation ,” says Mark .
What a people-first culture looks like Putting people first is not about sleep pods , games rooms , or fancy coffee , Edward tells Business Chief – it ’ s about listening to employee needs , understanding their motivators and how to engage with them more effectively , and empowering them to make decisions on behalf of the company . It means prioritising employee growth and wellbeing , adds Neha , and involves putting in place practices , policies and benefits structured around driving inclusion and equity that are engineered to unleash employee potential .
Being truly people-first means that every interaction or touchpoint is an opportunity to enable the team , Neha says . For instance , when considering learning and development , opportunities are identified and offered not only on immediate job impact , but on career aspirations and potential . While in performance management , feedback is given on time to ensure relevance and practical inputs instead of simply being regarded as a tick in the box .
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