Business Chief November 2026 | Page 62

Accessible financial wellbeing also means communicating in plain language and meeting people without judgment

Jason Rudman EVP BECU
As a financial institution, how important is it to establish trust between yourself and the members?

ยป At BECU, trust is our competitive moat built over 90 years as part of the movement that is, at its heart, focused on people helping people. The people we serve are members because we are member-owned and the decisions we make are always with their best interests in mind. Trust is the foundation of who we are and will continue to be on behalf of those we serve. People rely on financial institutions during some of the most important and personal moments in their lives. Trust is earned through consistency, clear

62 November 2026