22 which its clients can “ request and receive quotes , confirm capacity and prices online ”, Göttelmann notes . “ Here , spot pricing is one of the important factors . Clients receive a quote according to shipment dimensions , weight , loadability checks , embargoes , regulations – whatever is necessary to fly that shipment .” With Lufthansa ’ s new online portal , customers will receive all relevant information in a matter of seconds . Hueske says : “ The whole development from this analog business – this manual transfer
APRIL 2019