Chema Basterrechea , Executive Vice President & Chief Operating Officer ( COO ), Radisson Hotel Group ( EMEA )
EXECUTIVE PROFILE
Chema Basterrechea , Executive Vice President & Chief Operating Officer ( COO ), Radisson Hotel Group ( EMEA )
Chema Basterrechea serves as the Executive Vice President & Chief Operating Officer at the Radisson Hotel Group ( EMEA ), reporting directly to Federico J . González , President and CEO of Radisson Hospitality AB and Chairman of the Global Steering Committee of the Radisson Hotel Group . Basterrechea is responsible for all operational matters across EMEA . The five geographical areas of RHG EMEA report to him , which include : Nordics and Baltics ; UK , Ireland and Western Europe ; Central and Southern Europe ; Eastern Europe , Russia and Turkey ; Middle East and Africa . Moreover , the following departments are under his area of leadership : Operations , Franchising , Food & Beverage , Asset Management , Safety & Security , and the Commercial teams of Revenue Management , Sales , E-commerce and Marketing . He has more than two decades of successful experience providing strategic and operational leadership in the hospitality industry . As former Chief Operating Officer of NH Hotel Group and Chief Executive Officer of NH Hotel Group Italia , he brings a strong track record of performance in turnaround and fast-paced organizations . His keen insights , team approach and strong customer-centric philosophy drive organizational improvements and best practices implementation . Basterrechea is fluent in English , Spanish and Italian , and holds a master ’ s degree in business finance from the University of Wisconsin in the U . S . and a Master of Business Administration degree from the University of Oviedo in Spain . He also is a graduate of the London Business School ’ s Senior Executive Program , IESE Business School of Madrid and Dublin City University .
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