Business Chief Europe Magazine August 2020 | Page 41

“ First and foremost , uncertainty is driving investor management ’ s response to the pandemic in relation to giving guidance ”

— Sankar Krishnan , EVP and Industry Head , Banking and Capital Markets , Capgemini
sponse to the pandemic in relation to giving guidance . In the UK we are seeing organisations struggling with trying to retain their staff while others have to make job cuts , and from an investor management perspective the question is : ‘ how do you effectively communicate this and make the information available ?’,” says Krishnan , who explains that there are a number of components that are very important . “ There is the business itself , in terms of what will happen to it , what will be the financial result , how they will take care of people , the processes and technology needed to add business value and the need to appoint a crisis response team to tackle the communications . Once this is in place , from a guidance perspective , each of the companies and their investor management teams have to decide whether to continue with their current guidance . However you have to be careful in doing so because there could be a lot of legal issues associated .”
Krishnan continues to explain that “ from an accounting perspective there are a lot of disclosures that have to be made . So , investor management teams have to work hand in hand with others to make sure they are doing the right thing . I think the governments of each country should come up with worst case scenarios . And similarly , I think it is good practice for each organisation to do the same in order to provide stakeholders with guidance on what the organisation will look like coming out of COVID-19 . Finally , given that we are not going to meet too many people in the months to come , i think it will be interesting to see how communication technology like Zoom and Microsoft Teams will be used by
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