Business Chief Europe Magazine August 2020 | Page 42

LEADERSHIP & STRATEGY

“ I believe what happens in July will pave the way for the rest of 2020 ”

— Sankar Krishnan , EVP and Industry Head , Banking and Capital Markets , Capgemini
42 organisations to replace traditional in-person methods of communication and team management . It will certainly be interesting to see the reports that come out in the coming months . In Q1 many company reports only had March as a bad month . At the end of Q2 it will be interesting to see the reports with three bad months , and I believe what happens in July will pave the way for the rest of 2020 , with a lot of it coming down to new financial models .”
When it comes to the future of the investor management sector in a post COVID-19 world , Krishnan contemplates “ I wish I knew , but I have seen the following trends : starting with financial services , we are already seeing on average yearon-year 30 % decline in footfall for branch traffic . With the impact of COVID-19 , I see branches completely disappearing . During COVID-19 we have all become very digital , so I see app banking facing an all time
AUGUST 2020