Business Chief Europe Magazine December 2020 | Page 279

• Contract customers : 3,259
• Mobile registered customers : 5,862
• Mobile prepaid customers : 1,945
• M2M SIMs : 658,000
• Broadband internet customers : 840,000
• Customer base in Slovakia : 2,152
O2 COMPANY STATS

• Contract customers : 3,259

• Mobile registered customers : 5,862

• Mobile prepaid customers : 1,945

• M2M SIMs : 658,000

• Broadband internet customers : 840,000

• Customer base in Slovakia : 2,152

279 the modernization of the architecture , and we ’ re taking advantage of the CRM solution that ’ s been recently developed for the continuous integration and continuous deployment , supporting all the modern buzzwords like devops , microservices , and running in containers .”
Bystriansky added “ Our solution enables IT and the Business to work much more effectively and quickly together . This overcomes the traditional problems of “ excess demand ” from the business for IT services suffered by many Telcos .
FOCUS ON DIGITAL ONBOARDING
Hruska continued : “ Seamlessly we are adding “ digital onboarding ” to our CRM and launching phase two of the transformation .”
He is confident it will close the final 20 % and be “ fully digitised ” next year . Already a number of significant changes are being implemented , from digital photocopies for ID registrations to e-SIMs , which it introduced in February .
More recently , it launched a Chatbot in August , under its Digital Care program ,
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