“ Technology has exploded and fundamentally changed the way people connect , which is evident in stakeholder engagement ”
— Ntyatyi Petros , Head of Group Stakeholder Relations at Absa Group
benefits and challenges - stakeholder engagement professionals need to be able to choose the most appropriate channels of communication in order to maintain the fundamental purpose of stakeholder engagement . “ Engagement is no longer a top-down process , companies are seeing greater demand for consultation and meaningful engagement from their stakeholders . There is constant change and the external environment is shifting rapidly ,” adds Petros .
Another distinctive shift in stakeholder engagement operations highlighted by Petros is “ stronger collaboration between different professionals e . g . stakeholder engagement
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