Business Chief Europe Magazine February 2021 | Page 293

Kai Grunwitz : the story of NTT Ltd . Germany
Kai Grunwitz : the story of NTT Ltd . Germany
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Grunwitz is adamant that technology alone is not sufficient for a successful digital transformation . “ You cannot transform without changing the culture and the way you do business , because technology is just one component of the overall transformation . If you ’ re trying to work in traditional analogue business models and processes , and just put technology on top of it , it will fail . Skill development is a key area for that . You need to change the ways people interact and processes are adopted .” NTT Ltd . also practices what it preaches . “ The

“ We are all aware that cultural change is not a sprint – It ’ s a long journey ”

— Kai Grunwitz , CEO Germany , NTT Ltd .
culture we build has to adapt as well , step-by-step . We are all aware that cultural change is not a sprint – It ’ s a long journey .”
That acknowledgment of the necessity of change has served NTT Ltd . well during the COVID-19 pandemic . While
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