HCL
ARQIVA
HCL
& Arqiva Partnership
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just launched a new integrated service automation platform on ServiceNow which has enabled us to retire four separate legacy systems . On the back of that , we ’ re integrating all of our network OSS systems into ServiceNow to drive further automation and efficiencies .”
Alongside that already comprehensive overhaul is an initiative to marshal its data through an ambitious programme of change referred to as Data and Orchestration . This is identifying , cleaning and centralising all critical business data into an ecosystem of connected data stores leveraging “ golden sources ”
“ Making sure you have an organisational change programme wrapped around your technology change is essential ”
— Clive White , CTO , Arqiva
of mastered data on a technology from Information Builders called Omnigen . “ We have aggressively moved to a cloud- based suite of integrated systems ,
FEBRUARY 2021