PIZZA HUT
100
“Collectively, we have brought that customer mindset to the core of our strategy ”
— Troy Barnes , Chief Customer Officer for APAC , Pizza Hut of our franchises . Things like point-ofsale platforms , inventory supply chain , labour management , and supply and demand modelling .” Underlining all three pillars is customer engagement , in which Pizza Hut looks to understand and assess how each aspect works collectively under the customer experience umbrella with the strategic focus of having more customers more often to Pizza Hut .
Since his position was established as the first customer role in the APAC region last year , Barnes and his team
JULY 2019