Troy Barnes
creates a common experience on the back end of understood and defined journeys . It enables our customers to order pizza for themselves and their families in a very frictionless , seamless and easy way ,” Barnes explains . On a strategic level , Pizza Hut is aiming to establish a consistent perception of its franchises across all markets , with finetuning to specific local needs , usually within the menu . The company is focused on making the brand relevant to all customer segments locally – ensuring ease , quality and excitement no matter the location .
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EXECUTIVE PROFILE
Troy Barnes
Troy is a transformational leader driving entrepreneurial and cultural change with a focus on delivering value for customers . Extensive experience in process improvement , operations , IT , program and project management , training , coaching , mentoring and consulting leaders in a diverse cultural environment . Particularly interested in challenging situations needing transformation with a focus on customer experience and business growth . Specialties : Transformation , Customer Experience , Innovation , Process , Change Management , Lean Six Sigma , Portfolio , Program and Project Management , Coaching , Mentoring and Training .
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