KLM ROYAL DUTCH AIRLINES
HR and finance , so the ‘ Digital Studio ’ is not the only place where we work on digitisation for crew and employees , but the difference is we focus our work on new technology . As we put it , we try to work on the ‘ day after tomorrow ’.”
Even though most of the studio ’ s current projects remain at the experimental stage , the fast-paced nature of development encouraged by the digital transformation team has seen a handful of its innovations already morphed into practice .
One such example is the evolution of a virtual reality ( VR ) product initially put forward by an aircraft mechanic who held a personal interest in the technology . Stationed in KLM ’ s engineering and maintenance division , Chris Koomen joined the ‘ Digital Studio ’ and has helped with the integration of VR solutions on a far broader basis , including to transform the training for aircraft crew .
“ People who are having catering training , for example , now don ’ t have to go into an aircraft ; they can stay in the VR lab ,” says Oudkerk . “ This is the perfect example for the ‘ Digital Studio ’; speaking to someone who had an idea and then facilitating them to further this skill , further their idea . I think that this is one of the models of our company . Our CEO wants to work
The KLM ‘ Digital Studio ’ is a creative space where all employees are encouraged to share ideas
22 June 2018