Digital Transformation
BUILDING INTELLIGENT SOLUTIONS
Digital Transformation
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BUILDING INTELLIGENT SOLUTIONS
Tackling legacy systems and processes in a push to go paperless is a vital part of Valayten ’ s team ’ s culture change mission . “ We are investing in Intelligent Business Process Management ( iBPM ) to move towards phasing out printing and manual signing . We are testing Robotic Process Automation ( RPA ) to give time back to our employees by relieving them of repetitive tasks .” Valayten believes the key to a successful digital transformation journey is working backwards by choosing the experience first , and then the technology to meet that need . “ We have been workshopping around our staff experience ,” he confirms . “ Around 75 % of our team working has been a backward strategy – looking at the situation and how we can make it better , then choosing the technology that would enhance the process . We can see the culture change already as our people are coming up with new ideas and participating in the ecosystem we are building with a cycle of innovation .” africa . businesschief . com