TECHNOLOGY treatment to those who remain with them .
“ Once we have all the feedback we need , we get our products together and make sure they work in harmony so that our customers can benefit from using more services . In the mobile space they ’ re called ‘ bundles ’. It might mean that customers gain additional minutes if they ’ re using one of our other products , and that can work either way . A migrant will go through a journey of their own as they settle in a new country , and we want to be able to keep delivering new products and services to them so that Lebara continues to help them in their everyday lives . It ’ s important to have a holistic view of the customer , which we ’ ve done by extending our systems in this way .”
The future for Lebara Lebara is aided in its quest to supply its target community by its major partners , including technology and communication giant Sasken . “ Sasken has been instrumental working with Lebara , to optimise the way we work with our MNO partners . By leveraging the power of data science and predictive analytics to mine data for actionable insights , Sasken has added tremendous value by helping us to bridge the supply side with customer demand , adding significant savings to the bottom line . Sasken is working with us in bringing out further improvement to our business intelligence systems , and developing enterprise tools that are vital to our business needs , as we prepare
FACTS
Lebara has over 100 global carriers to carry international voice traffic across its network
Lebara Talk is available for smartphones to download on Android and iOS .
Lebara Play offers over 3,000 films and 150 TV channels from customers ’ home countries
Lebara is 100 percent privately owned
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