Business Chief Europe Magazine May 2016 | Page 68

RSA GROUP
Darren Price Group CIO
Darren was appointed Group Chief Information Officer in June 2013 and joined the Executive Committee in May 2014 . Having joined RSA in 2007 as Chief Information Officer for the Group ’ s Baltic operations , he went on to lead IT and Operations in RSA ’ s Central and Eastern Europe region and , subsequently , its Emerging Markets business . Prior to RSA , Darren held roles at Compaq , Unilever , GE Commercial Finance and GE Capital Solutions .
RSA was extended in 2015 with a focus on delivering operational agility , cost savings and enhanced customer experience . The new contact centre and back office voice platforms will help RSA adapt to new market trends faster which is why Vodafone consider RSA a ‘ Ready Business ’.
This last point is important : technology is moving so fast that constant upgrading and reassessment is needed . The Guidewire implementation is being done with the assistance of EY , and in the UK RSA has now renewed its association with the consulting group Accenture to deliver new platforms , like the insurance industry specific software Duck Creek that is scalable and configurable .
“ We are starting to invest in some
68 May 2016