TECHNOLOGY or petrol stations . Moreover , the transformation of Microcred ’ s IT infrastructure has enabled clients to now gain freedom of choice and flexibility . Clients are automatically given an electronic account , where personalised tools and a centralised management system enables the company to cater to each client ’ s specific financial needs and access information through one core system .
Microcred ’ s digital transformation also incorporates the implementation of strong device management on its Windows and mobile devices . The company utilises biometrics to
combat fraud , alongside the use of Watchguard for increased security . Additionally , the company ’ s removal of admin rights across the board has allowed them to support all devices remotely . Other embedded technologies within core operations include Google ’ s corporate document email system , Zendesk for ticketing and Optitune as its Windows device management tool . All of these tools have become first-class technologies which are highly effective in Africa .
With its client base in mind , over a thousand commercial officers at Microcred now deliver seamless
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