FIRSTPORT
The company has invested in 1,500 Windows 10 tablets and incorporated the use of Microsoft Yammer to enable colleagues to deliver essential services and break down any potential barriers . “ Whether it ’ s inspecting a property , doing health and safety inspections , raising an order and relating to work on one of the sites of one of our developments , it ’ s about effectively making lives easier and streamlining business process ”, Thomas explains .
Through a device valuation , the company has now also adopted Lenovo Miix 700 tablets which will provide access to services such as email , collaboration and procurement , but also complement the other parts of FirstPort ’ s technology strategy . For example , as Thomas describes : “ The move to Microsoft Office 365 will provide basic tools around email and collaboration , while the roll out of SharePoint will provide a much better platform for collaboration and information management .”
We have implemented HPE Proliant Bladesystem servers with HPE 3PAR StoreServ storage at both of our data centres .
Providing digital support To support and encourage customers to utilise technology , FirstPort has become the first UK customer of Barclays Digital Eagles Initiative . The programme is aimed at strengthening the digital awareness of stakeholder champions , seconded from within FirstPort in order to provide essential training and support to colleagues and residents in areas such as internet banking and online transactions . Thomas adds : “ It ’ s easy to forget that you could have a 60-year-old lady that lives on site at a retirement property – how does she relate to FirstPort as an employer because her world is within that building , and that is why the Digital Eagles and new technology is important .”
FirstPort ’ s Digital Eagles have visited developments and reached out to residents by providing vital support and guidance , in turn increasing client engagement . FirstPort is also set to develop ‘ code playgrounds ’ ( a concept first introduced by Barclays ) which are interactive workshops designed to teach the new generation vital coding skills
106 October 2016