“ What we needed to do was to first look at legacy systems , look at processes and start automating them ”

— Lunga Siyo , CEO , Telkom Business and Yep ! their customers . They don ’ t want to be bogged down in administration and the services that enable them such as broadband , telephony , IT . They also want to market themselves .”

Yep !’ s offering caters to both such impulses , as Siyo explains : “ We can create a marketplace for them so that they can drive traffic into their own physical stores , while also creating new revenue streams through digital channels . We started by linking up small businesses with customers . Beyond creating an online store , we were creating an entire ecosystem of products and services

OCTOBER 2020