FINANCE customers , Aldermore ’ s relationships with suppliers are just as essential to its success . “ We can plan strategically what we want for the future , and the closer suppliers can get to companies like Aldermore Bank , the more they understand the customer ,” says Johnson .
Aldermore chose a handful of key suppliers to build its capability through : “ We haven ’ t got the legacy of lots of people working within the IT area of Aldermore , and therefore some of the skills that may have been relevant five , 10 , or 15 years ago are less relevant now ,” Johnson says .
“ Where we ’ ve got specific intellectual property , we use trusted partners to help us develop that capability . Those might be
“ We need to have great information going into the marketplace to show the benefits of doing business with Aldermore , and what people
can expect from us ”
– Paul Johnson , Chief Information Officer of Aldermore Bank
www . aldermore . co . uk 101