SHEFFIELD HALLAM UNIVERSITY
“ WE CAN ’ T INCREASE THE SIZE OF OUR WORKFORCE WITH EVERY PIECE OF WORK WE DO , SO WE HAVE TO WORK DIFFERENTLY ”
– Leon Etherington of transformation . For Etherington , the key to these challenges is being authentic with staff , engendering a belief in a common purpose and focusing on people and customer service .
The difficulty of this balance is in communicating with everybody and making sure they maintain faith in the vision . Sheffield Hallam has gone from undertaking a discrete number of projects a year to implementing a diverse and challenging portfolio of programmes and projects , which are only set to increase .
“ We can ’ t increase the size of our workforce with every piece of work we do , so we have to work differently ,” explains Etherington . “ We have to seek solutions , phase work , prioritise it , seek not to gold plate work but be realistic where we can . Also , to engage with partners who we can trust so that we can deliver on multiple fronts whilst protecting the
78 September 2017