EDUCATION essential day to day of University life .” Interpersonal relationships between his staff and University partners is something Etherington has a large stake in , so he also concentrates on testing out the emotional intelligence of people before he hires them to ensure strong partnerships . “ We really value not just the tech expertise , but also that balance of being able to work with people and to deal with challenges under difficult circumstances . They ’ re the traits we focus on .
“ If you apply reasonable service management and implement a balanced technology stack , underpinned by a commitment for excellence across everything you do , you ’ re going to be able to enable the growth of the University , and that ’ s a privilege .”
Sheffield Hallam University is doing things right . Student satisfaction with the University is improving and the University ’ s students , its partners and its research are changing the region and the world in real ways . There is a focus on service that transcends the IT team to permeate the entire University . To quote Professor Chris Husbands , Vice-Chancellor , in the opening letter of the University ’ s new Strategy , it is “ an innovative , imaginative University unafraid to take risks to make a difference .”
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