Business Chief Europe Magazine September 2019 | Page 130

PENTAHOTELS
130 been gone by Friday , stay through the weekend ,” observes Rieder . “ It ’ s a good business opportunity for us , and one we need to be properly equipped for .” Sustainability and social responsibility are also becoming key decision-making factors in the minds of younger travellers .
Rieder , who has worked for Pentahotels since the opening of its first modernised location in Eisenach , Germany 12 years ago , has been a fundamental part of the company ’ s guest experience since the beginning .
He created , developed and deployed the concept for centralised commercial services at Pentahotels and , as the Vice President of Revenue Management and Reservations , oversees a team of 35 employees that handles in excess of $ 120mn in bookings annually and is at the heart of the company ’ s ongoing initiatives to respond to changing customer priorities and demographics .
One of the major trends in the hotel space ( alongside almost every other space ) that has emerged in recent years
SEPTEMBER 2019