TECHNOLOGY
organisation where most of the mundane work is done by your digital twin, and the technology is actually helping you to focus on the value-adding work, something which is more thinkingled, something which is more creative,” Rakshit describes. By offloading routine tasks to AI-powered digital counterparts, employees can redirect their energy toward strategic initiatives that drive genuine business value.
The third benefit sees innovation cycles accelerated.“ With the help of Gen AI, we can actually quicken decision-making, we can see how we can gain that competitive edge which enterprises are looking for,” Rakshit says. This acceleration manifests in multiple ways: AI can rapidly analyse market trends and customer feedback to inform product development, simulate countless scenarios to optimise business strategies and generate creative solutions that human teams might not have considered.
“ Gen AI doesn’ t just speed up existing processes – it opens entirely new pathways for innovation by connecting disparate data points and revealing opportunities that were previously invisible,” Rakshit explains.
Barriers and misconceptions prevent effective AI adoption Lenovo’ s Work Reborn Research Series 2025 identified significant barriers preventing effective digital transformation. The research reveals that while 97 % of organisations recognise they must
Technology lets you focus on value-adding work something more thought-led or creative
Rakshit Ghura,
VP and General Manager of Digital Workplace Solutions,
Lenovo
transform their workplaces, over 60 % haven’ t even started the process.
The biggest barrier is lack of vision, with 55 % of IT leaders citing“ lack of a vision for how digital workplace transformation could support our strategic goals” as a topthree obstacle.“ Many of the organisations didn’ t have a very clear vision of the end state,” Rakshit reveals.“ They lack a very clear understanding of what this technology can bring to them. They basically get stuck with the existing state and think only incrementally on top of it.”
Competing priorities represent another major challenge, with 44 % of IT leaders ranking other IT initiatives taking precedence over digital workplace transformation among their top three barriers. Additionally, 44 % cite not understanding how to transform the digital workplace as a primary obstacle.
The research also highlights insufficient understanding of user needs as a barrier.
112 March 2026