revenue transformed its IT operations through Lenovo’ s Digital Workplace Solutions. The airline operated in 190 markets across 60 countries with fragmented IT support.
“ Their pain point was that their employees were not getting the consistent experience they wanted,” Rakshit explains.“ Every country used to have their own IT, and they used to have their own specialised players.”
Lenovo implemented a unified employee experience across all locations.“ We provided one consistent employee experience for this organisation right across all the countries, across all the suppliers,” Rakshit says.
89 %
of IT leaders understand that realising Gen AI’ s benefits demands total digital workplace transformation
Source: Lenovo Work Reborn Research Series 2025
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