THE BUSINESS CHIEF INTERVIEW
“ Looking at the open banking data set, how can retailers understand their customers’ spending pattern better,” Praveen says,“ and revisit their marketing campaign to be more personable for the end customer.”
Highs, lows and the skills of the future The bubble question follows every AI executive around, and Praveen has lived through enough cycles to answer it. His years in exchanges and early blockchain taught him what froth feels like from the inside.
The response is to anchor investment where AI is already unavoidable.“ There could be hypes, there could be highs and lows,” he says.“ But at the end of the day, the skills of the future are going to be here, and are going to be relevant for people to be relevant in their ways of working.” UST is spending on that conviction. In July it became one of eight global premier partners of Anthropic, an agreement that embeds Claude across the firm’ s platforms, engineering and operations, with 20,000 employees being trained on the technology.
64 September 2026