Business Chief Europe Magazine August 2020 | Page 402

WORTEN
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The second is that we are much quicker to act and deliver results with decisions that are supported by data , helping us to prioritise , act and then control implementation . Finally , we have created a safety net for our teams so , if they fail the “ safety net ” for our teams , if they fail there is no problem as they learn quickly from the error and try again with greater probability of success .
“ Our efforts to kick off and promote this new mindset and way of working in 2019 paid off since it is having a huge impact on the way we reacted to the
Covid crisis . We had no setup time to start working remotely because we ’ re used to collaborative tools and we could launch several initiatives and services to adjust our offer to new market conditions in less than three weeks .”
In addition to driving improved agility within its operations , Worten is also looking to change its operating structure . “ It is going to be an iterative process so , as we grow , we will realise what adjustments we have to make to the model so that more and more people are involved , not least because we believe
AUGUST 2020