PREMIUM CREDIT LIMITED
customers to self-select payment options , ensures a consistent offering and compliant journey for brokers and provides analytical data on penetration . When and how did the customer open an email communication ? Have they taken action and taken finance ? EPICC allows more transparency in terms of where the customers are on their journey with the company .
As a further benefit to the broker , Premium Credit re-skin the journey and all communication to the brokers brand , effectively improving the
customer experience overall . Through a long testing period , Premium Credit has been rolling out EPICC to brokers and customers to learn more about the solution , its capabilities and where it can be improved to better serve the customer . The solution has allowed the company to test different forms of communication , which in turn allows it to see the varying levels of response and penetration of its products in the market .
“ The overall feedback has been very
THE CONNECTED FUTURE IS HERE
Tech Mahindra represents the connected world , offering innovative and customer-centric information technology services and solutions , enabling Enterprises , Associates and the Society to Rise™ . We are a USD 4.2 billion company with 107,200 + professionals across 90 countries , helping over 818 global customers including Fortune 500 companies . Our innovation platforms and reusable assets connect across a number of technologies to deliver tangible business value to our stakeholders .
www . techmahindra . com Email : Pratik . Joardar @ Techmahindra . com Tel : + 44 ( 0 ) 1908 553400 | Fax : + 44 ( 0 ) 2072 364539