PURPOSE | EMPLOYEE EXPERIENCE
“ When you know what motivates and drives your team members , you can achieve change by appealing to what they desire or what can be shown as the desirable new vision ,” An tells Business Chief . “ To stimulate action towards said change is to provide the first tangible next step . You would then look at ways of nudging them towards what you want more of in terms of changed behaviour and rewarding some of these items when the effort to achieve them has been fulfilled .”
These insights can be used to automatically suggest suitable training courses and modules to a person ’ s role , as well as adapting the way individual training is delivered . “ With these gamified applications , organisations have the ability to automate employee training programmes , saving significant time and costs in a difficult economic climate whilst
Gamification and personalised learning Today ’ s workers have very different expectations . Described by David as being “ more meandering than ever ” the modern employee doesn ’ t fit the mould and expects more bespoke career paths than their predecessors .
“ Because of this attitude shift , personalised training , learning and development journeys are an essential differentiator for employers right now ,” David tells Business Chief . “ Training in the future will be both mobile and personalised – these are inherently linked to AI and gamification technologies .”
Infosys Consulting uses its own proprietary digital tools to recreate the best of in-person learning , all of which are cloud-based and mobile-first so employees can access them anytime and anywhere . “ AI is vital to both virtualise and personalise L & D initiatives , moving away from the onesize-fits-all programmes in the past .”
David points to gamification as the missing piece to add to this AI-enabled training . “ We are seeing increased investment in training platforms that learn your strengths , weaknesses , learning style and working preferences and adapt accordingly to create a truly enjoyable and engaging experience ,” he says .
58 March 2023