Business Chief Europe Magazine May 2017 | Page 87

The year that Key Retirement was founded be designed and delivered , having witnessed huge variance in quality during my previous roles at Microsoft and typically getting involved when projects were on a downturn . These issues were largely down to a lack of governance on both sides , no eye on value generation for the customer and delivery team members that have a default answer of ‘ yes ’ now what was the question – not challenging the customer , every step of the way .
Data
TECHNOLOGY

1998

The year that Key Retirement was founded be designed and delivered , having witnessed huge variance in quality during my previous roles at Microsoft and typically getting involved when projects were on a downturn . These issues were largely down to a lack of governance on both sides , no eye on value generation for the customer and delivery team members that have a default answer of ‘ yes ’ now what was the question – not challenging the customer , every step of the way .
Working with Darren ’ s team , together we have created a value based solution that covers every aspect of Key Retirement ’ s business , that is perceived as mission critical and ensures the ultimate customer experience , whilst reducing costs through intelligent business processes ’’
Data
In the financial service industry , data and the handling of data is integral to the success of a company . In the equity release sector , which is an emotional and often delicate decision making process for customers , this is an extremely prescient issue .
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