Zinnovate aims to position customers one step ahead the customer , and he believes that actions are far more important than the type of disingenuous strategy presentations he endured as a client .
“ Many companies are guilty of creating a mission statement , and then a few years down the line they can say they achieved it and pat themselves on the back ,” he says . “ Rather than set up from the beginning , we try to learn as we go , which allows us to make the whole more than the sum of the parts .
“ We do that in three distinct areas : one is helping companies to transform to global optimisation , with the whole being more than the sum being systems , processes , and organisation .
“ The second area is team performance , which we ’ re getting better at all the time .
106 November 2017